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Privacy Policy

TIDI Petfood is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

1. Personal Information: When you make a purchase or create an account with us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

2. Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. This may include your browser type, the type of device you use, the pages you visit on our site, the time and date of your visit, and other similar information

How We Use Your Information

We may use the information we collect from you in the following ways:

- To process and fulfill your orders.

- To send you emails to confirm your order status and shipment.

- To respond to your inquiries and provide customer support.

- To improve our website and services.

- To personalize your shopping experience.

- To send you promotional offers and updates if you opt-in to receive them.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include data encryption, firewalls, and secure socket layer (SSL) technology.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can do this by contacting us directly at contact@tidi-petfood.com or through the contact details provided on our website.

Cookies

We use cookies to enhance your experience on our site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Changes to This Privacy Policy

TIDI Petfood has the discretion to update this privacy policy at any time. When we do, we will post the updated policy on this page and update the policy's effective date. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TIDI Petfood

Email: contact@tidi-petfood.com

WhatsApp: ‪+357 96 923196‬

Filellinon 6/3, 5290 Paralimni, Ammochostos, Cyprus

This policy is effective as of 6th June 2024