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Refund and Return Policy
We strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, you can return it within 10 days of receiving it. Please note the following guidelines for returns and refunds:
1. Return Window: You have up to 10 days from the date you receive your item to initiate a return.
2. Return Shipping Costs: Customers are responsible for paying the shipping costs for returning the item.
3. Return Process:
- Contact us via email or WhatsApp to inform us of your intention to return the item and provide details of the issue.
- We will guide you through the return process and provide the necessary return address.
4. Refund Process:
- Once we receive the returned item and verify its condition, we will process your refund.
- Refunds will be issued to the original payment method used for the purchase.
If you have any questions or need further assistance, please feel free to reach out to us via email or WhatsApp. We are here to help and ensure your shopping experience with us is a positive one.